Shipping policy
Processing Time
Order processing typically takes 1-3 business days after payment confirmation. During high volume periods, processing may take slightly longer, but we always aim to dispatch your order as soon as possible.
Shipping Duration
The shipping duration is calculated from the time the order is shipped, not from the time it is placed. Here's an approximate guide for shipping times:
- Standard Shipping: 5-10 business days
- Express Shipping: 2-5 business days
Please note that these time frames are estimates and may vary. Delays can occur due to unforeseen circumstances such as weather, customs, or high demand. If there are any significant delays, we will do our best to notify you.
Tracking Information
Once your order is shipped, you will receive a shipping confirmation email containing tracking details. You can use this information to track your package's status and estimated delivery date.
Shipping Costs
Shipping costs are calculated based on the weight and dimensions of the items in your order, as well as the chosen shipping method. The shipping cost will be displayed during the checkout process.
International Shipping
We offer international shipping to select countries. Please note that international shipments may be subject to customs duties, taxes, or other fees. These charges are the responsibility of the buyer.
Undeliverable Packages
If a package is undeliverable due to incorrect address details provided by the customer or other issues, we will attempt to contact you for a corrected address. If we are unable to reach you, the package will be returned to us. Please ensure that your shipping information is accurate to avoid any delays or additional charges.
For any further inquiries or assistance regarding shipping, please contact us.